For survivors, families and the people who serve them
AidAgent helps survivors plan their recovery and see it through.
Survivors build their recovery plan on the disaster’s recovery website. AidAgent then supports them until the recovery is done, with or without a case manager.
Anyone can search the marketplace without an account.
How AidAgent works with a survivor.
A survivor’s needs
AidAgent matching
Resource providers
- Plan
Build a recovery plan with AidAgent
On the disaster’s recovery website, describe your situation in your own words and language. AidAgent’s AI builds the plan with you, with the step that unblocks the rest first.
- Match
See every program you qualify for
AidAgent checks your situation against the eligibility requirements of every program open for your disaster.
- Apply
Let AidAgent manage the applications
It prepares each application, tracks deadlines and responses, and notices when a denial can be appealed.
- Track
Stay on track as things change
AidAgent keeps working with you until the recovery is complete, re-checking everything when your situation or the available help changes.
When a case manager arrives
They inherit a documented file, not a blank page. The family does not tell the story again.
If nobody comes
AidAgent keeps working and tells the family honestly where things stand, rather than going quiet.
The record belongs to the survivor.
Answer once. Each organization receives only what its criteria require, and only with the survivor's consent.
The survivor sees all of it
Everything told, applied for and received, in one place, at any hour.
Nothing moves unless they say so
They can decline and lose nothing, or change their mind and the sharing stops.
No agency shares with another
The family is the constant, and decides how much each partner sees.
What each program receives
| In the recordFact | Repair fundRepair | Rental helpRental | Food and essentialsFood |
|---|---|---|---|
| Who lives here | |||
| What was lost | |||
| Own or rent | |||
| Address | |||
| Income | |||
| Insurance |
Questions survivors ask us.
Do you decide whether I qualify?
No. Each resource provider makes its own decision. AidAgent checks your situation and points you to the right ones.
Does this cost me anything?
No. It’s free to survivors and families, always.
Will this replace my case manager?
No. If you have one, keep them. AidAgent works alongside them, and helps you if you don’t have one.
Will you handle my insurance claim?
No. That’s licensed work. Your plan tracks where your claim stands.